Our products are formulated with cold weather in mind. If your product freezes during shipping, it is still safe to use after it returns to its normal temperature.
What Should I Do If My Product Freezes?
Leave the product at room temperature for 24 hours before using it.
Once it has fully thawed, it will perform as intended without any loss of effectiveness.
If you have any concerns about your product after it has thawed, please reach out to our support team for assistance.