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Design file issue notification - what should I do?
Design file issue notification - what should I do?
Updated over 2 months ago

If you received a notification about design file issues, it means certain aspects of your design need attention to ensure compliance with EU Regulation, EU Technical Guidelines, FDA, and ECOCERT COSMOS standards. Here are your options:

  1. Sample Purposes: If your current order is for sample purposes only, let us know, and we can proceed with the designs as they are.

  2. Corrections: If you'd like to correct the design issues, please send us the corrected versions in PNG format. We'll manually upload the corrected designs for you.
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Questions: If you have any questions or need further clarification, please feel free to contact us.

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