Once an order has been accepted and is being processed, it's no longer possible to make any changes to it. This includes editing the products, quantities, shipping address, or cancelling the order.
This is because production begins shortly after an order is accepted, making it difficult to interrupt the fulfillment process once it is underway.
If you notice an issue with your order, we recommend reaching out to our support team as quickly as possible at [email protected]. While we can't guarantee changes can be made, getting in touch early gives us the best chance to help.
Haven't placed your order yet?
Make sure to double-check your products, quantities, and shipping details before confirming, as edits will not be possible afterwards.