Step 1: Log In
Step 2: Navigate to Orders
Step 3: Review Order Status
Within the Orders page, you'll see various orders categorized by their status, such as ‘In Process’, ‘Printing’, ‘Shipped’, etc.
Step 4: Identify Your Order
To find a specific order, check for the Order ID, which is highlighted in red in the provided image example.
Step 5: Manage Payment Issues
If an order has a payment error, select the “Retry Payment” option to update the payment method and proceed.
Remember, for any payment or order issues, you can always reach out to the help desk for assistance.