# Selfnamed Help Center

> How we can help you?

## Getting Started

- [Selfnamed Video How-To Series](https://help.selfnamed.com/en/articles/10009908-selfnamed-video-how-to-series.md)
- [How much do I have to invest to start my brand?](https://help.selfnamed.com/en/articles/14120209-how-much-do-i-have-to-invest-to-start-my-brand.md)
- [Do I have to pay any monthly or setup fees to use Selfnamed for my skincare-on-demand business?](https://help.selfnamed.com/en/articles/10034384-do-i-have-to-pay-any-monthly-or-setup-fees-to-use-selfnamed-for-my-skincare-on-demand-business.md)
- [Essential Info About Sample Sets](https://help.selfnamed.com/en/articles/10009917-essential-info-about-sample-sets.md)
- [Dropshipping Order Fulfillment and Billing Process Explained](https://help.selfnamed.com/en/articles/10034375-dropshipping-order-fulfillment-and-billing-process-explained.md)
- [Billing for Dropshipping Orders](https://help.selfnamed.com/en/articles/10034371-billing-for-dropshipping-orders.md)
- [What types of payment do you accept?](https://help.selfnamed.com/en/articles/10034366-what-types-of-payment-do-you-accept.md)
- [Product Pricing Explained: What's Included and What's Extra](https://help.selfnamed.com/en/articles/14120543-product-pricing-explained-what-s-included-and-what-s-extra.md)
- [What affects how you price your products?](https://help.selfnamed.com/en/articles/11424465-what-affects-how-you-price-your-products.md)
- [Does the product price include shipping?](https://help.selfnamed.com/en/articles/14122458-does-the-product-price-include-shipping.md)
- [Are there any discounts available when I register at Selfnamed?](https://help.selfnamed.com/en/articles/10441768-are-there-any-discounts-available-when-i-register-at-selfnamed.md)
- [How Much Will I Make Per Sale?](https://help.selfnamed.com/en/articles/10022547-how-much-will-i-make-per-sale.md)
- [How to check if your payment method is approved](https://help.selfnamed.com/en/articles/14121901-how-to-check-if-your-payment-method-is-approved.md)
- [Where to get invoices for orders?](https://help.selfnamed.com/en/articles/10034360-where-to-get-invoices-for-orders.md)
- [Can I get an invoice issued to my company?](https://help.selfnamed.com/en/articles/11009541-can-i-get-an-invoice-issued-to-my-company.md)
- [Where Can I Find My Invoices, and Can I Send Invoices to My Customers?](https://help.selfnamed.com/en/articles/11495657-where-can-i-find-my-invoices-and-can-i-send-invoices-to-my-customers.md)
- [Does Selfnamed offer discounts?](https://help.selfnamed.com/en/articles/10034387-does-selfnamed-offer-discounts.md)
- [What is the Dropshipping Discount Plan?](https://help.selfnamed.com/en/articles/10709440-what-is-the-dropshipping-discount-plan.md)
- [Handling Payment Issues on Selfnamed](https://help.selfnamed.com/en/articles/10034364-handling-payment-issues-on-selfnamed.md)
- [Payment method pending — what should I do?](https://help.selfnamed.com/en/articles/14484645-payment-method-pending-what-should-i-do.md)
- [How do I add or update my payment method?](https://help.selfnamed.com/en/articles/14484822-how-do-i-add-or-update-my-payment-method.md)
- [How does billing work for recurring/monthly orders?](https://help.selfnamed.com/en/articles/14496589-how-does-billing-work-for-recurring-monthly-orders.md)
- [Can promo codes be combined with other discounts?](https://help.selfnamed.com/en/articles/14993941-can-promo-codes-be-combined-with-other-discounts.md)
- [Does the discount apply to the full order including shipping?](https://help.selfnamed.com/en/articles/14993954-does-the-discount-apply-to-the-full-order-including-shipping.md)
- [Do I need to pay VAT on products when dropshipping via Shopify?](https://help.selfnamed.com/en/articles/15029272-do-i-need-to-pay-vat-on-products-when-dropshipping-via-shopify.md)
- [Confirming your profile after registration](https://help.selfnamed.com/en/articles/14123109-confirming-your-profile-after-registration.md)
- [How to reset your password](https://help.selfnamed.com/en/articles/14122748-how-to-reset-your-password.md)
- [How can I delete my profile?](https://help.selfnamed.com/en/articles/10489488-how-can-i-delete-my-profile.md)
- [Can multiple people use my account?](https://help.selfnamed.com/en/articles/14004479-can-multiple-people-use-my-account.md)
- ["Store already connected to another user" - what do I do?](https://help.selfnamed.com/en/articles/10655107-store-already-connected-to-another-user-what-do-i-do.md)

## Products & Ingredients

- [Where can I see Selfnamed product ingredients?](https://help.selfnamed.com/en/articles/10034222-where-can-i-see-selfnamed-product-ingredients.md)
- [GTIN Numbers for Selfnamed Products](https://help.selfnamed.com/en/articles/10034166-gtin-numbers-for-selfnamed-products.md)
- [Are your products suitable for men?](https://help.selfnamed.com/en/articles/10034281-are-your-products-suitable-for-men.md)
- [Are your products suitable for kids?](https://help.selfnamed.com/en/articles/10034296-are-your-products-suitable-for-kids.md)
- [Does Selfnamed offer hair care products, and where can I find more information?](https://help.selfnamed.com/en/articles/13212567-does-selfnamed-offer-hair-care-products-and-where-can-i-find-more-information.md)
- [Do you have products for people with acne?](https://help.selfnamed.com/en/articles/10034270-do-you-have-products-for-people-with-acne.md)
- [Do you have shampoo and conditioner for coloured hair?](https://help.selfnamed.com/en/articles/10034312-do-you-have-shampoo-and-conditioner-for-coloured-hair.md)
- [Skincare routines](https://help.selfnamed.com/en/articles/10034329-skincare-routines.md)
- [Glycolic Acid Liquid Exfoliator vs. AHA Peeling Concentrate](https://help.selfnamed.com/en/articles/11478214-glycolic-acid-liquid-exfoliator-vs-aha-peeling-concentrate.md)
- [Do you offer PR sets or sample sizes?](https://help.selfnamed.com/en/articles/14123763-do-you-offer-pr-sets-or-sample-sizes.md)
- [How to Store Your Natural & Organic Cosmetics](https://help.selfnamed.com/en/articles/10034217-how-to-store-your-natural-organic-cosmetics.md)
- [What are the differences between the product catalogue in the US and EU?](https://help.selfnamed.com/en/articles/10272351-what-are-the-differences-between-the-product-catalogue-in-the-us-and-eu.md)
- [Does product stock status update automatically in my store?](https://help.selfnamed.com/en/articles/14751196-does-product-stock-status-update-automatically-in-my-store.md)
- [Selfnamed product sheet](https://help.selfnamed.com/en/articles/15011078-selfnamed-product-sheet.md)
- [Where can I find usage instructions for a product?](https://help.selfnamed.com/en/articles/15028448-where-can-i-find-usage-instructions-for-a-product.md)
- [How to find products by ingredients](https://help.selfnamed.com/en/articles/15028609-how-to-find-products-by-ingredients.md)
- [Which products contain fragrance – can I filter by fragrance-free?](https://help.selfnamed.com/en/articles/15028701-which-products-contain-fragrance-can-i-filter-by-fragrance-free.md)
- [What hair concerns are covered in the catalogue?](https://help.selfnamed.com/en/articles/15029972-what-hair-concerns-are-covered-in-the-catalogue.md)
- [What Makes Selfnamed Formulas Stand Out?](https://help.selfnamed.com/en/articles/10034354-what-makes-selfnamed-formulas-stand-out.md)
- [Can Selfnamed products be used for specific skin concerns like eczema?](https://help.selfnamed.com/en/articles/15678719-can-selfnamed-products-be-used-for-specific-skin-concerns-like-eczema.md)
- [Are Selfnamed baby products dermatologically tested or hypoallergenic?](https://help.selfnamed.com/en/articles/15678720-are-selfnamed-baby-products-dermatologically-tested-or-hypoallergenic.md)
- [Where are Selfnamed products made?](https://help.selfnamed.com/en/articles/15678721-where-are-selfnamed-products-made.md)
- [Our Commitment to Cruelty-Free Formulas](https://help.selfnamed.com/en/articles/10034338-our-commitment-to-cruelty-free-formulas.md)
- [Where do we source our ingredients?](https://help.selfnamed.com/en/articles/14124415-where-do-we-source-our-ingredients.md)
- [Are Selfnamed products vegan?](https://help.selfnamed.com/en/articles/10034342-are-selfnamed-products-vegan.md)
- [Are Selfnamed product fragrances natural?](https://help.selfnamed.com/en/articles/10034248-are-selfnamed-product-fragrances-natural.md)
- [What Allergens Do Selfnamed Products Contain?](https://help.selfnamed.com/en/articles/10034230-what-allergens-do-selfnamed-products-contain.md)
- [What is the shelf life of Selfnamed products?](https://help.selfnamed.com/en/articles/10034210-what-is-the-shelf-life-of-selfnamed-products.md)
- [Do Selfnamed products contain Palm Oil and/or Palm Oil derivatives?](https://help.selfnamed.com/en/articles/10034235-do-selfnamed-products-contain-palm-oil-and-or-palm-oil-derivatives.md)
- [Do Selfnamed products contain alcohol?](https://help.selfnamed.com/en/articles/10034251-do-selfnamed-products-contain-alcohol.md)
- [Alcohol in Organic Cosmetics: Frequently Asked Questions](https://help.selfnamed.com/en/articles/11469328-alcohol-in-organic-cosmetics-frequently-asked-questions.md)
- [Are Selfnamed products free from Sulfates?](https://help.selfnamed.com/en/articles/10034228-are-selfnamed-products-free-from-sulfates.md)
- [What is Ascorbyl Palmitate \(Vitamin C\) in Selfnamed products?](https://help.selfnamed.com/en/articles/10034225-what-is-ascorbyl-palmitate-vitamin-c-in-selfnamed-products.md)
- [Are Selfnamed products free from Parabens/Microplastics/Silicones/Mineral Oil and its derivatives?](https://help.selfnamed.com/en/articles/10034238-are-selfnamed-products-free-from-parabens-microplastics-silicones-mineral-oil-and-its-derivatives.md)
- [What Percentage of Natural and Organic Ingredients are Within the Product Formula?](https://help.selfnamed.com/en/articles/10034340-what-percentage-of-natural-and-organic-ingredients-are-within-the-product-formula.md)
- [Are Selfnamed Products Safe to Use During Pregnancy?](https://help.selfnamed.com/en/articles/10034205-are-selfnamed-products-safe-to-use-during-pregnancy.md)
- [What is the shelf life and PAO for airless packaging products?](https://help.selfnamed.com/en/articles/10034322-what-is-the-shelf-life-and-pao-for-airless-packaging-products.md)
- [My product froze during shipping - can I use it?](https://help.selfnamed.com/en/articles/10650305-my-product-froze-during-shipping-can-i-use-it.md)
- [Can I get the full INCI / ingredients list for a product?](https://help.selfnamed.com/en/articles/14494665-can-i-get-the-full-inci-ingredients-list-for-a-product.md)
- [Where are the products manufactured / country of origin?](https://help.selfnamed.com/en/articles/15030042-where-are-the-products-manufactured-country-of-origin.md)
- [Can I have my own formula?](https://help.selfnamed.com/en/articles/10034327-can-i-have-my-own-formula.md)
- [Custom Formulation & Packaging](https://help.selfnamed.com/en/articles/14059977-custom-formulation-packaging.md)
- [Can I Choose the Bottle in Which the Product is Filled?](https://help.selfnamed.com/en/articles/10034200-can-i-choose-the-bottle-in-which-the-product-is-filled.md)
- [Product with Custom Fragrance](https://help.selfnamed.com/en/articles/14059630-product-with-custom-fragrance.md)
- [Product with Custom Fragrance & Ingredients](https://help.selfnamed.com/en/articles/14059927-product-with-custom-fragrance-ingredients.md)
- [Can I purchase formulas in bulk liters?](https://help.selfnamed.com/en/articles/14285578-can-i-purchase-formulas-in-bulk-liters.md)
- [Can I store my products with Selfnamed?](https://help.selfnamed.com/en/articles/14285562-can-i-store-my-products-with-selfnamed.md)

## Compliance & Legal

- [What is the FDA: Food and Drug Administration?](https://help.selfnamed.com/en/articles/10034156-what-is-the-fda-food-and-drug-administration.md)
- [What is CPNP: Cosmetic Products Notification Portal?](https://help.selfnamed.com/en/articles/10034158-what-is-cpnp-cosmetic-products-notification-portal.md)
- [Are Selfnamed products registered at CPNP and have PIF documentation?](https://help.selfnamed.com/en/articles/10034189-are-selfnamed-products-registered-at-cpnp-and-have-pif-documentation.md)
- [Can I submit my VAT ID to avoid VAT charges for orders within the EU?](https://help.selfnamed.com/en/articles/10034369-can-i-submit-my-vat-id-to-avoid-vat-charges-for-orders-within-the-eu.md)
- [Can the products be legally sold in Europe?](https://help.selfnamed.com/en/articles/10034186-can-the-products-be-legally-sold-in-europe.md)
- [Who is the Responsible Person?](https://help.selfnamed.com/en/articles/10034150-who-is-the-responsible-person.md)
- [July 2026 Shipping Price Update](https://help.selfnamed.com/en/articles/13368163-july-2026-shipping-price-update.md)
- [Where can I find CPNP numbers?](https://help.selfnamed.com/en/articles/14285623-where-can-i-find-cpnp-numbers.md)
- [Do I need a business registration or VAT number to sell?](https://help.selfnamed.com/en/articles/14285712-do-i-need-a-business-registration-or-vat-number-to-sell.md)
- [What are ECOCERT & COSMOS?](https://help.selfnamed.com/en/articles/10034163-what-are-ecocert-cosmos.md)
- [Which certificates do Selfnamed products have, and what can I share with customers?](https://help.selfnamed.com/en/articles/15678723-which-certificates-do-selfnamed-products-have-and-what-can-i-share-with-customers.md)
- [What do dermatological tests on Selfnamed products cover?](https://help.selfnamed.com/en/articles/15678724-what-do-dermatological-tests-on-selfnamed-products-cover.md)
- [Are peptide and collagen claims clinically tested, and what can I say in my store?](https://help.selfnamed.com/en/articles/15678727-are-peptide-and-collagen-claims-clinically-tested-and-what-can-i-say-in-my-store.md)
- [What is COSMOS Natural and COSMOS Organic Certified?](https://help.selfnamed.com/en/articles/10031780-what-is-cosmos-natural-and-cosmos-organic-certified.md)
- [Are Selfnamed products COSMOS Ecocert certified?](https://help.selfnamed.com/en/articles/10034175-are-selfnamed-products-cosmos-ecocert-certified.md)
- [How are Selfnamed Products Tested?](https://help.selfnamed.com/en/articles/10034211-how-are-selfnamed-products-tested.md)
- [Is Selfnamed production facility certified?](https://help.selfnamed.com/en/articles/10034172-is-selfnamed-production-facility-certified.md)
- [Can I use the B Corp logo on my products or in my marketing](https://help.selfnamed.com/en/articles/14688181-can-i-use-the-b-corp-logo-on-my-products-or-in-my-marketing.md)
- [What certificates does your manufactory have?](https://help.selfnamed.com/en/articles/15030080-what-certificates-does-your-manufactory-have.md)
- [Compliance and design requirements - where can I find the information?](https://help.selfnamed.com/en/articles/10031758-compliance-and-design-requirements-where-can-i-find-the-information.md)
- [Important Notice: Compliance with Packaging Design Requirements and Order Fulfillment](https://help.selfnamed.com/en/articles/10031766-important-notice-compliance-with-packaging-design-requirements-and-order-fulfillment.md)
- [Can there be issues with specific product claims?](https://help.selfnamed.com/en/articles/10031773-can-there-be-issues-with-specific-product-claims.md)
- [Product claims: what are the acceptable and unacceptable claims for product packaging?](https://help.selfnamed.com/en/articles/10031776-product-claims-what-are-the-acceptable-and-unacceptable-claims-for-product-packaging.md)
- [Brand Asset Copyrights](https://help.selfnamed.com/en/articles/10031771-brand-asset-copyrights.md)
- [How do I determine the Ecocert Organic/Natural percentages to be used on labels and boxes for our products?](https://help.selfnamed.com/en/articles/10031762-how-do-i-determine-the-ecocert-organic-natural-percentages-to-be-used-on-labels-and-boxes-for-our-products.md)
- [Allergen labelling - what should I know?](https://help.selfnamed.com/en/articles/10031746-allergen-labelling-what-should-i-know.md)
- [Can I make claims about the product's effect on collagen, elastin, or cellular activity?](https://help.selfnamed.com/en/articles/10031741-can-i-make-claims-about-the-product-s-effect-on-collagen-elastin-or-cellular-activity.md)
- [Why do some products lack 'origin of total' information?](https://help.selfnamed.com/en/articles/14285827-why-do-some-products-lack-origin-of-total-information.md)

## Design & Packaging

- [A Quick Tutorial on Product Selection and Design](https://help.selfnamed.com/en/articles/10022041-a-quick-tutorial-on-product-selection-and-design.md)
- [How does the Selfnamed Design Studio work?](https://help.selfnamed.com/en/articles/10031916-how-does-the-selfnamed-design-studio-work.md)
- [Creating Design Files - Tips and Tricks](https://help.selfnamed.com/en/articles/10031919-creating-design-files-tips-and-tricks.md)
- [How to create and apply Selfnamed Styles for a product design](https://help.selfnamed.com/en/articles/10031914-how-to-create-and-apply-selfnamed-styles-for-a-product-design.md)
- [Where can I see my designs in dashboard?](https://help.selfnamed.com/en/articles/10022558-where-can-i-see-my-designs-in-dashboard.md)
- [How to edit design for an existing product?](https://help.selfnamed.com/en/articles/10650377-how-to-edit-design-for-an-existing-product.md)
- [How to use Selfnamed packaging templates](https://help.selfnamed.com/en/articles/10031790-how-to-use-selfnamed-packaging-templates.md)
- [Can I add a QR code or barcode to my design?](https://help.selfnamed.com/en/articles/10550099-can-i-add-a-qr-code-or-barcode-to-my-design.md)
- [Exporting Templates for Product Box and Label Designs](https://help.selfnamed.com/en/articles/10031847-exporting-templates-for-product-box-and-label-designs.md)
- [What information appears automatically on my labels?](https://help.selfnamed.com/en/articles/14286983-what-information-appears-automatically-on-my-labels.md)
- [Can I change the product name on the packaging?](https://help.selfnamed.com/en/articles/14287221-can-i-change-the-product-name-on-the-packaging.md)
- [How do I adjust logo size?](https://help.selfnamed.com/en/articles/14495022-how-do-i-adjust-logo-size.md)
- [How do I get a multi-product mockup?](https://help.selfnamed.com/en/articles/14495488-how-do-i-get-a-multi-product-mockup.md)
- [How to download my label design or delete uploaded files](https://help.selfnamed.com/en/articles/14495542-how-to-download-my-label-design-or-delete-uploaded-files.md)
- [Can I have different designs for the same product?](https://help.selfnamed.com/en/articles/14496605-can-i-have-different-designs-for-the-same-product.md)
- [How to order sample sets with Fast Design](https://help.selfnamed.com/en/articles/15030267-how-to-order-sample-sets-with-fast-design.md)
- [Design Requirements for Selfnamed Products](https://help.selfnamed.com/en/articles/10031898-design-requirements-for-selfnamed-products.md)
- [Design statuses explained](https://help.selfnamed.com/en/articles/10441822-design-statuses-explained.md)
- [What will my dropshipping package look like?](https://help.selfnamed.com/en/articles/10037672-what-will-my-dropshipping-package-look-like.md)
- [Technical details in my designs - what should I be aware of?](https://help.selfnamed.com/en/articles/10031881-technical-details-in-my-designs-what-should-i-be-aware-of.md)
- [Design file issue notification - what should I do?](https://help.selfnamed.com/en/articles/10031895-design-file-issue-notification-what-should-i-do.md)
- [Blurry design - What should I do?](https://help.selfnamed.com/en/articles/10031874-blurry-design-what-should-i-do.md)
- [Fixing Gradient Banding in Print Files](https://help.selfnamed.com/en/articles/10031908-fixing-gradient-banding-in-print-files.md)
- [I received recommendations for changes to my product descriptions. What should I do?](https://help.selfnamed.com/en/articles/10031900-i-received-recommendations-for-changes-to-my-product-descriptions-what-should-i-do.md)
- [I've been asked to resubmit my design – what should I do?](https://help.selfnamed.com/en/articles/10441802-i-ve-been-asked-to-resubmit-my-design-what-should-i-do.md)
- [What should I do if I have questions or need further clarification?](https://help.selfnamed.com/en/articles/10031902-what-should-i-do-if-i-have-questions-or-need-further-clarification.md)
- [What colors can I use?](https://help.selfnamed.com/en/articles/10550275-what-colors-can-i-use.md)
- [Can I have special effects on labels and boxes?](https://help.selfnamed.com/en/articles/10489592-can-i-have-special-effects-on-labels-and-boxes.md)
- [Adobe template technical specification](https://help.selfnamed.com/en/articles/10031835-adobe-template-technical-specification.md)
- [Why does my printed label look different from the preview?](https://help.selfnamed.com/en/articles/14496617-why-does-my-printed-label-look-different-from-the-preview.md)
- [What Each Design Service Includes](https://help.selfnamed.com/en/articles/10021850-what-each-design-service-includes.md)
- [Design Service Options at Selfnamed Explained](https://help.selfnamed.com/en/articles/10021849-design-service-options-at-selfnamed-explained.md)
- [How does Selfnamed Design Service work?](https://help.selfnamed.com/en/articles/10021812-how-does-selfnamed-design-service-work.md)
- [Is logo creation included in the design services?](https://help.selfnamed.com/en/articles/10021831-is-logo-creation-included-in-the-design-services.md)
- [How long does it take to complete the designs?](https://help.selfnamed.com/en/articles/10021821-how-long-does-it-take-to-complete-the-designs.md)
- [How can I make changes to the designs?](https://help.selfnamed.com/en/articles/10021829-how-can-i-make-changes-to-the-designs.md)
- [Can I use created designs for other products?](https://help.selfnamed.com/en/articles/10021837-can-i-use-created-designs-for-other-products.md)
- [Design Service: Can I have more than one review?](https://help.selfnamed.com/en/articles/10021847-design-service-can-i-have-more-than-one-review.md)
- [What are design concepts and design adaptations?](https://help.selfnamed.com/en/articles/10021840-what-are-design-concepts-and-design-adaptations.md)

## Store Integrations

- [Shopify Dropshipping Integration Manual](https://help.selfnamed.com/en/articles/10009931-shopify-dropshipping-integration-manual.md)
- [Billing details in Shopify](https://help.selfnamed.com/en/articles/10009950-billing-details-in-shopify.md)
- [How to Enable Automatic Order Fulfillment in Shopify](https://help.selfnamed.com/en/articles/10550631-how-to-enable-automatic-order-fulfillment-in-shopify.md)
- [How to check your order timeline at Shopify?](https://help.selfnamed.com/en/articles/10009954-how-to-check-your-order-timeline-at-shopify.md)
- [What’s the Difference Between “Fulfil Item” and “Request Fulfilment”?](https://help.selfnamed.com/en/articles/11424436-what-s-the-difference-between-fulfil-item-and-request-fulfilment.md)
- [Can I assign Selfnamed shipping methods manually in my Shopify admin panel?](https://help.selfnamed.com/en/articles/10009926-can-i-assign-selfnamed-shipping-methods-manually-in-my-shopify-admin-panel.md)
- [Resetting Selfnamed Shipping Profile](https://help.selfnamed.com/en/articles/11873605-resetting-selfnamed-shipping-profile.md)
- [Squarespace Dropshipping Integration Manual](https://help.selfnamed.com/en/articles/13185442-squarespace-dropshipping-integration-manual.md)
- [Which Squarespace plan do I need to integrate with Selfnamed?](https://help.selfnamed.com/en/articles/13185580-which-squarespace-plan-do-i-need-to-integrate-with-selfnamed.md)
- [I changed the design, why do I see previous mockups on Squarespace?](https://help.selfnamed.com/en/articles/13185596-i-changed-the-design-why-do-i-see-previous-mockups-on-squarespace.md)
- [How do I configure shipping for Squarespace?](https://help.selfnamed.com/en/articles/13185599-how-do-i-configure-shipping-for-squarespace.md)
- [Can I have multiple Squarespace stores?](https://help.selfnamed.com/en/articles/13185608-can-i-have-multiple-squarespace-stores.md)
- [I cancelled my order on Squarespace, but it appears in progress on Selfnamed. What do I do?](https://help.selfnamed.com/en/articles/13185612-i-cancelled-my-order-on-squarespace-but-it-appears-in-progress-on-selfnamed-what-do-i-do.md)
- [I cancelled my order on Selfnamed, but it appears in progress on Squarespace. What do I do?](https://help.selfnamed.com/en/articles/13185618-i-cancelled-my-order-on-selfnamed-but-it-appears-in-progress-on-squarespace-what-do-i-do.md)
- [How do I remove a Squarespace store?](https://help.selfnamed.com/en/articles/13185624-how-do-i-remove-a-squarespace-store.md)
- [I cancelled my order on Selfnamed, but it appears in progress on Squarespace. What do I do?](https://help.selfnamed.com/en/articles/13185665-i-cancelled-my-order-on-selfnamed-but-it-appears-in-progress-on-squarespace-what-do-i-do.md)
- [Where can I request fulfillment on Squarespace?](https://help.selfnamed.com/en/articles/13185677-where-can-i-request-fulfillment-on-squarespace.md)
- [I haven't added a billing method yet, but received an order through Squarespace. What should I do?](https://help.selfnamed.com/en/articles/13185684-i-haven-t-added-a-billing-method-yet-but-received-an-order-through-squarespace-what-should-i-do.md)
- [Why does my order show as cancelled if I didn't cancel it?](https://help.selfnamed.com/en/articles/13185689-why-does-my-order-show-as-cancelled-if-i-didn-t-cancel-it.md)
- [My customer placed an order, but it shows "order error" status on Selfnamed. What should I do?](https://help.selfnamed.com/en/articles/13223589-my-customer-placed-an-order-but-it-shows-order-error-status-on-selfnamed-what-should-i-do.md)
- [WooCommerce Dropshipping Integration Manual](https://help.selfnamed.com/en/articles/10031735-woocommerce-dropshipping-integration-manual.md)
- [I can't connect my Woo Commerce store to Selfnamed](https://help.selfnamed.com/en/articles/10650280-i-can-t-connect-my-woo-commerce-store-to-selfnamed.md)
- [Can I use 3rd party apps with Selfnamed integrations?](https://help.selfnamed.com/en/articles/10938253-can-i-use-3rd-party-apps-with-selfnamed-integrations.md)
- [Can I sell on TikTok or Amazon?](https://help.selfnamed.com/en/articles/14497646-can-i-sell-on-tiktok-or-amazon.md)
- [Can I manage multiple stores under one account?](https://help.selfnamed.com/en/articles/14497716-can-i-manage-multiple-stores-under-one-account.md)
- [Amazon FBM Setup Manual](https://help.selfnamed.com/en/articles/14816752-amazon-fbm-setup-manual.md)
- [Amazon FBA Setup](https://help.selfnamed.com/en/articles/15250528-amazon-fba-setup.md)

## Orders & Fulfillment

- [Order statuses explained](https://help.selfnamed.com/en/articles/10936096-order-statuses-explained.md)
- [How Can I Create an Order?](https://help.selfnamed.com/en/articles/13790930-how-can-i-create-an-order.md)
- [Locating Your Orders in Selfnamed](https://help.selfnamed.com/en/articles/10022572-locating-your-orders-in-selfnamed.md)
- [Can I edit or cancel my order?](https://help.selfnamed.com/en/articles/10022543-can-i-edit-or-cancel-my-order.md)
- [Can I return my order?](https://help.selfnamed.com/en/articles/10037683-can-i-return-my-order.md)
- [Re-creating Your Order with Specific Products on Selfnamed](https://help.selfnamed.com/en/articles/10022564-re-creating-your-order-with-specific-products-on-selfnamed.md)
- [Fulfilment request denied - what now?](https://help.selfnamed.com/en/articles/10242608-fulfilment-request-denied-what-now.md): Fulfilment request denied
- [Will I be notified about stockouts?](https://help.selfnamed.com/en/articles/14124123-will-i-be-notified-about-stockouts.md)
- [Can I Create Orders Manually Without Integrating With My Store?](https://help.selfnamed.com/en/articles/11494348-can-i-create-orders-manually-without-integrating-with-my-store.md)
- [Can I get a refund for a cancelled or failed order?](https://help.selfnamed.com/en/articles/14497794-can-i-get-a-refund-for-a-cancelled-or-failed-order.md)
- [Why was my order partially fulfilled?](https://help.selfnamed.com/en/articles/14524643-why-was-my-order-partially-fulfilled.md)
- [Why does my dropshipping order have an “order error” status?](https://help.selfnamed.com/en/articles/15419082-why-does-my-dropshipping-order-have-an-order-error-status.md)

## Shipping & Delivery

- [How Do Shipping Profiles Work with Selfnamed?](https://help.selfnamed.com/en/articles/11502127-how-do-shipping-profiles-work-with-selfnamed.md)
- [Dropshipping to countries where we don't offer manual shipping](https://help.selfnamed.com/en/articles/16062938-dropshipping-to-countries-where-we-don-t-offer-manual-shipping.md)
- [Shipping Profiles on Selfnamed: Options and Set-Up](https://help.selfnamed.com/en/articles/10009922-shipping-profiles-on-selfnamed-options-and-set-up.md)
- [Does Selfnamed ship directly to customers?](https://help.selfnamed.com/en/articles/10009920-does-selfnamed-ship-directly-to-customers.md)
- [Why is a delivery profile necessary, and how does it affect my Selfnamed orders?](https://help.selfnamed.com/en/articles/10009928-why-is-a-delivery-profile-necessary-and-how-does-it-affect-my-selfnamed-orders.md)
- [What is Selfnamed's shipping time and costs?](https://help.selfnamed.com/en/articles/10009962-what-is-selfnamed-s-shipping-time-and-costs.md)
- [Where does Selfnamed ship to?](https://help.selfnamed.com/en/articles/10037681-where-does-selfnamed-ship-to.md)
- [How to track your Selfnamed order?](https://help.selfnamed.com/en/articles/10037686-how-to-track-your-selfnamed-order.md)
- [Can I Speed Up the Fulfillment Time for My Order?](https://help.selfnamed.com/en/articles/10748736-can-i-speed-up-the-fulfillment-time-for-my-order.md)
- [Can I dropship to available regions if I live outside the US, UK, or EU?](https://help.selfnamed.com/en/articles/10037670-can-i-dropship-to-available-regions-if-i-live-outside-the-us-uk-or-eu.md)
- [Who pays customs for shipments to the UK?](https://help.selfnamed.com/en/articles/10600254-who-pays-customs-for-shipments-to-the-uk.md)
- [Phone numbers in orders](https://help.selfnamed.com/en/articles/14596474-phone-numbers-in-orders.md)
- [What shipping carriers and methods do you use?](https://help.selfnamed.com/en/articles/14596620-what-shipping-carriers-and-methods-do-you-use.md)
- [Is there a cheaper shipping option?](https://help.selfnamed.com/en/articles/14596631-is-there-a-cheaper-shipping-option.md)
- [Can I ship to my island?](https://help.selfnamed.com/en/articles/14596640-can-i-ship-to-my-island.md)
- [Do you offer tracked shipping for all orders?](https://help.selfnamed.com/en/articles/14596645-do-you-offer-tracked-shipping-for-all-orders.md)
- [Can I use my own shipping carrier or label?](https://help.selfnamed.com/en/articles/14596648-can-i-use-my-own-shipping-carrier-or-label.md)
- [Why does the shipping notification show Selfnamed branding?](https://help.selfnamed.com/en/articles/14596651-why-does-the-shipping-notification-show-selfnamed-branding.md)
- [My order is damaged or lost - what should I do?](https://help.selfnamed.com/en/articles/10702027-my-order-is-damaged-or-lost-what-should-i-do.md)
- [What Happens If a Courier Can't Deliver My Order?](https://help.selfnamed.com/en/articles/11501783-what-happens-if-a-courier-can-t-deliver-my-order.md)
- [Can I change the delivery address?](https://help.selfnamed.com/en/articles/10037677-can-i-change-the-delivery-address.md)
- [My order was returned undelivered – can it be re-shipped?](https://help.selfnamed.com/en/articles/14596697-my-order-was-returned-undelivered-can-it-be-re-shipped.md)
- [What happens if a package is damaged in transit?](https://help.selfnamed.com/en/articles/14596727-what-happens-if-a-package-is-damaged-in-transit.md)
- [My customer hasn't received the package – what should I do?](https://help.selfnamed.com/en/articles/14596763-my-customer-hasn-t-received-the-package-what-should-i-do.md)

## Affiliate Program

- [Selfnamed Affiliate Program](https://help.selfnamed.com/en/articles/15274426-selfnamed-affiliate-program.md)

## Selfnamed Pro

- [What is Selfnamed Pro?](https://help.selfnamed.com/en/articles/16140038-what-is-selfnamed-pro.md)
- [How can I know which mockups and designs are Pro?](https://help.selfnamed.com/en/articles/16140081-how-can-i-know-which-mockups-and-designs-are-pro.md)
- [Billing for Pro subscription](https://help.selfnamed.com/en/articles/16140109-billing-for-pro-subscription.md)
- [How can I cancel my Pro subscription?](https://help.selfnamed.com/en/articles/16140148-how-can-i-cancel-my-pro-subscription.md)